Thursday, January 28, 2010
A Matter of Routine
I've just been reading the most recent posting, from The Oxcliffe Fox, referring to the reticence of the English when it comes to making complaints (Something un-English). It occurred to me that the customary courteous enquiry, of restaurant staff, "Is everything alright for you sir/madam", suggests a lack of confidence in the quality of the commodity they supply.
Perhaps it would be better if a placard was posted on the wall stating, " If you tell us what was wrong with the meal we served, we will attempt to rectify our mistake the next time you visit!", thus avoiding the probable embarrassment of an ill-prepared waiter / waitress having to cope with any answer other than a formal assent to their question.