The EPSON saga continues .....

additional DMs from Epson & my response: 11.16hrs 20/12/17

Hi Malcom, In order to assist you can you please confirm where in the setup process the connection fails? do you have a WPS buttton on your router?

 this message sent 13 minutes ago from Epson UK

17m 13 minutes ago

 Epson UK

 I am sorry, the consmer pritners do not come with a USB included. Please see the following article regarding the USB cable: http://kb.epson.eu/article.aspx?article=1034&p=7 …

 this message sent 12 minutes ago from Epson UK

15m 12 minutes ago

 Malcolm Evison (my response)

 Yes, the hub has a WPS button - but tried that last night - same negative result! Just having emerged from bed (my active hours limited by chronic illness) will look at article about USB cable later on.

Malcolm Evison (my next response)

Yes, I did try using the A-B USB cable (much less than the 1.8 metre length) when initially struggling to set-up the tetchy machine for wireless use. Something odd is going on!

Malcolm Evison (my extra response)

Incidentally, don't your keyboards allow you to use the second L in the word Malcolm. Maybe your keyboards aren't up to scratch

******************************

P.S: this evening tried to print 1 15x10cm photo you maybe won't want to believe what happened next!

Malcolm Evison (DMd & tweeted @EpsonUK at 20.50hrs)

First time I've tried to print since all the faffing about - won't print as it can't find the printer (ethernet connected) - tried all pop-up suggestions but still failing to find the printer. All other items have and always do work with this hub! Won't connect wireless & lost existing connection.

Malcolm Evison‏ @sinnaluvva 18m18 minutes ago

@EpsonUK First time I've tried to print since all the faffing about - won't print as it can't find the printer (ethernet connected) - tried all pop-up suggestions but still failing to find the printer. All other items have and always do work with this hub! Won't connect wireless

Approx 15 minutes later via Epson diagnosis gadget finally told that there was a printer and it was ready to print - Epson machines seem to hate consumers!

At 22.40 hrs I have just sent the following DM to Epson UK - I do hope that they will not keep upsetting me with their temperamental machine. I have never before been fazed by the installation of any consumer electronics gizmo!

"after further faffing about - and many exhausting climbs upstairs - your diagnostic gizmo finally told me printer was connected and ready to print. Not sure whether it re-discovered the ethernet connection (it had lost) or has it found wireless (of which I'm doubtful) - you have aged an elderly person enormously!"