ME

ME

Monday, November 11, 2013

FRAUD ALERT - Nutriberry Slim and Vita Cleanse


Having been enticed and misled by their (Nutriberry Slim and Vita Cleanse) advert on a Facebook page, at the end of August, my beloved sent for a free sample of each product, albeit for an extortionate post and packaging charge.


Shortly after receiving them her blood pressure was raised from her normal reading and her GP confirmed that there were ingredients which could have that effect.


Meanwhile I looked up the product online* and found that this company was defrauding people of substantial sums of money. They treat the request for a sample as a subscription agreement, so, we began to worry and immediately contacted the credit card company,
with a view to closing the credit card account/cancelling the card, but a lady assured her that they would block any attempt to take further payment.


On 9 September we received notification of RMA numbers from Nutriberry and Vita Cleanse to use with our returned product as follows:


From: Nutriberry Slim <502@helpdesk.emailcenterpro.com>
Date: 10 September 2013 15:32
Subject: RMA Notification #XXXXX
To: XXXXXXXX



RMA Notification


 
Order Number: XXXXXX
Ordered on 08/31/2013 03:37am
 
Dear xxxxxxxx,
This email is to inform you that we have received your request to return your order of Nutriberry Slim - Trial, which was originally purchased on 08/31/2013 03:37am for the total amount of £4.95. We have also issued you an RMA number: XXXXXXXXXX  that you can use for future reference.
If you have any questions about this notification or if you feel you are receiving this in error, please feel free to contact our Customer Service team.





From: Vita Cleanse <503@helpdesk.emailcenterpro.com>
Date: 10 September 2013 15:32
Subject: RMA Notification #XXXXX
To: XXXXXXXXX  



RMA Notification


 
Order Number: XXXXX
Ordered on 08/31/2013 03:40am
 
Dear XXXXXXXXX,
This email is to inform you that we have received your request to return your order of Vita Cleanse - Trial, which was originally purchased on 08/31/2013 03:40am for the total amount of £5.95. We have also issued you an RMA number: XXXXXXXXXXXXX  that you can use for future reference.
If you have any questions about this notification or if you feel you are receiving this in error, please feel free to contact our Customer Service team.




The next day, 10 September, ma belle dispatched the returned products by the most expensive Next Day postal delivery (where the parcel had to be signed for on receipt}.


The company waited, however, until 1.28am on 10 October before sending      confirmation of cancellation.


From: Nutriberry Slim <502@helpdesk.emailcenterpro.com>
Date: 10 October 2013 06:28
Subject: Cancellation Notification #XXXXXX
To: XXXXXXX



Cancellation Notification


 
Order Number: XXXXXX
Ordered on 10/10/2013 01:28am
 
Dear XXXXXXX,
Thank you for using Nutriberry Slim - Rebill. This email is to inform you that your subscription status has been recently updated and any ongoing or all future charges have been cancelled as per your request.
If you have any questions about the cancellation of this subscription, or if you would like to re-activate the same in the future, please feel free to contact our Customer Service team.





From: Vita Cleanse <503@helpdesk.emailcenterpro.com>
Date: 10 October 2013 06:28
Subject: Cancellation Notification #XXXXXX
To: xxxxxxxxxx@xxxxx>



Cancellation Notification


 
Order Number: xxxxxx
Ordered on 10/10/2013 01:28am
 
Dear xxxxx,
Thank you for using Vita Cleanse - Rebill. This email is to inform you that your subscription status has been recently updated and any ongoing or all future charges have been cancelled as per your request.
If you have any questions about the cancellation of this subscription, or if you would like to re-activate the same in the future, please feel free to contact our Customer Service team.




When my beloved received a statement from her credit card company, today, she was dismayed to find that £84.99 (Nutriberry Slim) and £69.95 (Vita Cleanse) had been charged to her account on the 10 October despite the sample product having been returned one full month earlier. So much for the credit card personnel who assured her that the would block any such attempt to charge for a product which we neither receive or use!

This evening my extremely upset wife has had to contact her credit card company once more.

*********
*


*For more information concerning this scam visit http://www.dietpillswatchdog.com/nutriberry-slim-review/






4 comments:

Jane Torrance said...

Wow, I to have had the same problem with this company, tried several times to cancel to no avail and spoke to the bank who equally assured me they'd keep an eye on things, thank god I did as well... Is all I can say! This company pray on stupid victims like us with innocent minds clearly getting the best out of our bank accounts and leaving us with the pain and loss of the aftermath in return, one word FRAUDSTERS. I sympathise with any one else how has had this problem, just don't be a fool like me, trust your instincts - I only wish I had
Yours too trustingly JST

Dianne Ivory said...

Im also a fool. I seen the add on facebook for nutriberry slim and vita cleanse , I sent the £6.99 of and £2.99 postage waited 2 weeks and recieved the goods happily . Went to bank 2 days later and found this scam of a company had taken £190 out of my account . Iwas told I need an address or phone number or email to stop it but cant find anything to help me, so i contacted trade and standards for help. I still need any information I can get to help me get my money back. Unbelievable.

Dianne Ivory said...

I also fell foul to nutriberry slim and cleanse. I seen the advert on facebook and jumped at the chance, id hearx a few people talkin about it and thought it must work so paid the postage and waited 3 weeks for it to arrive. A week later I checkedmy balance and saw that £ 98.00 had been taken out for the nutriberry and £89.00 for vita cleanse. My bank told me there wasnt anything they could do I had to stop it. Wel god knows iv tried , I cant find a number an email or address for this company. In the end after the tears trade and standards have stepped in but I still need help so if anyone has any information id be truely thankful. Dianne

russell Smith said...

I have just checked my account and I kept on noticing these two amounts of £95.99 and £85.99 and checked with my wife , she told me they where only sample jars at £2.99 and £6.99 she ordered.I have just phoned up and called them for everything they have just screwed me for £600.00 for 2 jars of suite and all they said was she new what she was signing up for and I can't do a thing about it, I also need help as my wife didn't understand and it doesn't say read terms before purchasing the order, at this moment in time she is in tears because it was money we didn't have. I also need help