ME
Thursday, November 27, 2014
Not So Smart TV
Our move into Smart TV land has been nothing if not eventful. It has always been our practice to record one or other programme when confronted by a clash of timings, or simply an inconvenient programme timing, but more recently connecting tablet or laptop PC via HDMI to catch up on missed programmes.
More recently we started to think of a smart TV, although not many of them had the major terrestrial channels [BBC iPlayer, ITV player, 4 on Demand, Demand 5] on Catch-Up. Eventually we decided to audition the Panasonic Viera 32" Smart HDTV, which each of these services but, unfortunately the local Panasonic store was finding that model difficult to obtain. Meantime having viewed several tech reviews online it seemed that contrast and blacks weren't a strong point of this range.
Having initially been disappointed by the lack of local availability, and seen these reviews determined me to look elsewhere for a Smart TV. Samsung offered access to all the aforementioned catch up services as standard so we ordered one to be collected from our local Waitrose store on Saturday. The only minor difficulty was the assembly of the TV stand but setup of all programmes and wireless internet connection went without a hitch. Picture quality was sharply excellent on HD channels, with rich deep dark colours where black was truly black, and we felt happy with our purchase.
On Monday a blue logo appeared on the right hand (as viewed) top corner reading "Book Me" next to a green dot. Once it had appeared it remained on screen no matter what channel I switched too. A search online disclosed that this was an all too familiar problem with Samsung Smart TV's, the sign appearing alongside any of the sundry BBC trailers. They first seemed became aware of it around the time of Wimbledon (a good five months ago) and I discovered that some users had the problem resolved via 'Remote Support'. I duly obtained a PIN for this service only to discover that the support office, which I had to phone, was only open between 9.00am and 6.00pm, so I was too late on that evening.
Prior to this I had registered the purchase with Samsung, online, full rigmarole of name, age, full postal address, date of purchase, specific TV model etc; even though the set was covered by an extended guarantee+accidental damage cover from the retailer.
The following day, after listening to what seemed endless adverts for sundry domestic products, I managed to get through to the appropriate support person. On getting through, I was asked to repeat all the information re. purchase, home address and more as Samsung Support evidently have no access to Samsung Registrations - a promising start! When I quoted the current personal PIN, displayed on the set, I was informed that their remote server was down so, they'd have to talk me through a procedure for 'Factory Reset' which would sort out the problem.
With the set in standby mode I had to press three buttons (Info, Menu, Mute or something like that) and then switch on the TV. Twice this exercise failed in bringing up a panel on the left side of the screen and just displayed the normal picture. Third attempt was successful and the panel, from which I had to select 'Options', appeared. Next I entered 'Factory Reset' and had to repeat the whole set-up procedure.
By this time my beloved took over the 'phone as I was getting really stressed (verging on a full-blown panic attack), and she was given a personal support reference number which would speed up the process in the event of further problems.
Next day it seemed, at first, as if the problem was well and truly solved but the message did briefly flash up on two or three occasions but quickly disappeared. At lunchtime today the infamous "Book Me" logo re-appeared and stubbornly remained in situ, even when we changed channels. My darling OH decided to 'phone the support line again and quoted the personal reference number given, to speed up the process but, she was also asked name, full postal address, model of TV, when purchased etc. The person then suggested to input the same keys as we'd already applied two days earlier, which I'd fortunately written down in sequence, and ma belle quoted back at him. At this point he decided that it was a faulty set and we should return it to the retailer for refund or exchange.
Judging by the (apparently) common occurrence of this problem a refund seemed the obvious option as this rigmarole had exhausted both of us; at tea-time I disassembled the stand and repackaged the TV ready for return.Two further trips were made to the store as I realized, when setting up (once again) our old UnSmart HD ready Sony Bravia, that I'd still got the power cord for the Samsung. No sooner had my beloved set off with the power cord than I also discovered a smart card adapter and extended IR cable belonging to the offending not too smart Samsung product.
This evening, as I told a friend of these problems, the friend asked if it was a Samsung as their inlaws had a more expensive model pack up twice within about twelve months of purchase - a capacitor having blown on each occasion. At least I've forestalled such future problems.
Thursday, September 03, 2009
The Best Laid Plans
Although it's the thought that counts, that very thought can militate against one; I suppose it's something to do with "the best laid plans ..." And did those thoughts and plans backfire, on my poor long-suffering beloved; not everyone can turn an 80-90 mile trip into a distance more akin to 200 miles, partly attributable to road maps being scattered over a few separate pages of an atlas - spatial sense is shown for the feminine virtue it truly is - and her desire to save me the stress of going via the M62, far from my favourite stretch of road.
Having travelled for best part of two hours, I suddenly became aware that we weren't passing through any of the urban villages (of Lancashire) that I'd anticipated; rural idylls (of both Yorkshire and Cumbria) were the order of the day but, having taken this pleasant alternative route we reached the M6 at a point from which our destination goal wasn't much less of a distance away than it had been at the outset of our journey. (As aforementioned, all of this was the result of Helen's best intention to avoid the much loathed M62 route). For the first several miles on the motorway it was difficult to exceed 25mph, the slowest part of the journey so far.
The one thing of which we were certain was that we now had to head down as far as junction 26 and the M58; so far so good. Just for confirmation we switched on the satnav - destination address already programmed in and, this is where the real fun began. We missed a turn at which our destination was a mere 5.5 miles away and, as the amazing technological device re-planned our route, within a matter of minutes it was a mere 12 miles away. Further down the route we passed a familiar landmark which we knew to be within a few minutes drive of our destination but, the satnav would have none of it! A further twenty-five minutes down the line the satnav continued its wild goose chase eventually telling us that we'd reached our suburban destination when reality demonstratively disclosed the fact that we were actually in the city centre, Liverpool 1 and not Liverpool 19. We'd already been forced to make a few U-turns, and other probably illicit moves, having been directed wrong way into one way streets etc. ... etc ...
Eventually, we arrived at the Innkeepers Lodge, moved in our cases, before venturing around to visit Kathleen, Helen's step-mum, which was a simple ten minutes walk. No navigational problems there but, exhaustion had set in for this bad traveller. The walk back to the hotel proved a little more perilous; through heavy lidded eyes each road, strreet, avenue appeared much the same and my intuitive compass had gone on strike. That's when the dreaded panic set in; chest tightening, breath taking, muscle-spasming painfulness kicked in and all I wanted was to be back home! To be honest, home is the only place and sensation that I really care for; the idea of a break away being relaxing is anathema.
Tuesday 01 September
Taking advantage of a generous breakfast, included in the room price, necessitated me getting up from my bed to walk at a rather earlier hour than has been my norm over recent days. Cereal, probiotic yoghurt, fruit juice, toast, pain au chocolat ... who could ask for anything more; well perhaps a doggy bag was in order to sustain us in that large interval between breakfast and evening meal. Having allowed twenty minutes for breakfast to settle, off we went to Kathleens once again for a little chat and the opportunity to take a few snapshots and a little bit of video-ing. We were back to the inn shortly after 11.30AM, in my case for a much needed rest and, for my beloved, a chance to catch up on some reading. There are definitely some exhibitions at Liverpool's Tate Gallery but, at this stage my reserves of both physical and emotional stamina are still a little battle scarred from yesterday's adventures.
Who knows what the rest of the day will bring but, I am looking forward to a meal at Mad Harrys this evening (technically it's the 'Madhari Tandoori Restaurant' but it's a name that becomes affectionate in my accidental(?) pronunciation)! Mad Harrys is directly opposite to the main door of our temporary habitation. Last night we ate at the Toby Carvery, adjacent to the lodge where we are staying, where I enjoyed a baked sea bass along with a generosity of self service potatoes and vegetables. I even decided a Yorkshire pudding would make an interesting additional accompaniment. Meantime, my beloved settled for the carvery turkey.
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Once more the best laid plans were destined not to be; the rest of the day turned out to be a devastatingly tortuous non-event. Severe muscular and abdominal discomfort led to an all pervasive sense of nausea though, come late afternoon / early evening went out for a little fresh air in the hope of reviving or creating some semblance of an appetite. The effort was to little avail. No sooner had we seated ourselves in the Indian Restaurant than the sense of nausea returned with a vengeance; at least we were able to leave before we'd had a chance to place an order. My only desire was to be back home in Harrogate whilst simulataneously the thought of making the journey was far too much to cope with.
Most of the day and evening was spent in totally restless attempts to rest. Somehow my biological clock can't cope with dramatic changes such as arising from my bed before mid-to-late morning but, it had seemed necessary to partake of breakfast (at an unearthly early hour) as I felt the need to obtain something in return for the nightly room fee. I did manage a pint of Thwaites 'Bomber' in the afternoon, sweet upfront with a sustained dry bitterness lingering on the palate, a much more satisfying drink than the Long Shadow Chardonnay, of the previous evening, which turned out to be flavoursomely oak laden at the beginning but, became an unremittingly tedious monotony before the glass was half-finished.
Wednesday 2 September
After a night of intermittent sleep, I managed to pluck up the courage to take a shower. Whilst in no way considering myself disabled, it suddenly occurred to me that I had quite a high degree of dependence on the shower seat at home whereas here, no such luxury was afforded. So, short and sweet showerlette was in order and, I emerged marginally refreshed to venture across to the carvery for breakfast.
This evening we'll be ambling around to Kathleens for dinner; the trip to scouseland proves worthwhile if only for the opportunity to visit Helen's stepmum but I doubt that I could cope with a visit to the Tate or even a more local gallery. Even when one is feeling relatively better than had been the case for a few years, ventures away from the familiar homestead prove a testing ground too far.
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As I shuffled from chair to door, my wearily aching lower limbs decided that an occasional knee tendon spasm, and buckling from the knee, was an ideal way to restore my confidence. That's the point when we remembered that I'd not brought any of my walking sticks with me. My beloved popped down to the bar to see if, by any chance, there was a spare walking stick available and, managed to obtain an umbrella of appropriate length to proffer some support (an item of unclaimed lost property). This enabled me to get out for a little stroll in reasonably close proximity to the inn.
Late afternoon found us once more at Kathleens, to enjoy an evening meal.
Thursday 3 September
With the desire to get home by the quickest route possible, decided it was worth risking a trip along the M62, succesfully relying on the satnav to discern the best exit strategy for a comfortable journey home. My only panic attack occurred within one mile of our departure point, when abdominal and chest muscles once more militated against common-sense. Helen suggested we head back to the inn but, common-sense prevailed and, the desire to get home, in spite of immediate terrifying discomfort, was much greater than the need for instant relief! Once we hit the dreaded motorway, the symptoms were soon ameliorated.
The delight of reaching home, in a mere couple of hours, bore witness to the greatest transfiguration since Jesus met the two old geezers on the mount! How wonderful to smile freely once again.
Thursday, September 11, 2008
'Tis better to arrive ... than having journeyed
Shortly after we arrived, at our hosts, a delicious lasagne was appreciatively devoured by hosts and visitors alike. Food and wine throughout the visit was much appreciated. Both Helen and I were ready to retire au lit, during our stay, at an earlier hour than is our norm; the sea air seemed to be laced with knockout drops.
Of necessity, for me, life and the events / activities therein has always to be taken at a leisurely pace; I am far too well aware of the deleterious effects of overdoing it. Although I managed to do more during our weeks stay than would normally be my monthly quota, I found it impossible not to feel guilty when I couldn’t readily jump at the opportunity for further outings or activities. At times like that a sense of helplessness / hopelessness becomes overwhelming, until my beloved reminds me that a couple of years ago I wouldn’t have even been able to contemplate taking a trip anywhere; even routine visits to the hospital proved daunting at that time!
Visits to Littlehampton, the Wildfowl and Wetlands Trust at Arundel, and the Istanbul restaurant in Worthing were all experiences to be savoured but, the real highlight of our stay was a visit, on the Saturday, from my (nearly) four year old great-niece, with her Mum and Dad in tow. Apart from the delightful antics of Ruby herself, it was a real pleasure to see Dave and Jan in action as the doting grandparents.
The first panic attack of the return journey home occurred before I’d even got into the car and then, three loo stops were required before we’d even arrived at the M25. To my surprise, the journey went smoothly as soon as the major motorway part of our route was underway. No matter how much one may have enjoyed their stay away, there’s nothing quite matches that feeling of exhilaration at arriving home. I appreciate home at any time but, each return there (from whatever locale) is just the greatest feeling imaginable. For me, familiarity breeds content!
Friday, December 08, 2006
... and tired of journeying too!
Following on from my “tired of waiting” Freecycle experience, today’s late afternoon and early evening witnessed my tired of journeying mode. This morning, a delightful Kenyan-born lady arrived to collect the futon, which I’d advertised on ‘freecycle’. Unfortunately, it proved impossible to fit the component parts of the futon into her car so, when my beloved returned home around 3.30pm we decided to put the futon into the back of our car and, contacted the lady who had called this morning.
We obtained directions from the web before setting off on our journey to Keighley. There were stages of the journey where the travel instructions proved confusing and, the hold-up of the traffic through Otley had not been foreseen. We did eventually find
Needless to say, I became increasingly stressed and, unwittingly, managed to transmit this sensation to ma belle chauffeuse. So, mission unaccomplished, we were homeward bound when the real fun began as we took a wrong turning which led us over Ilkley Moor, only I wasn’t “Baht ‘At” but, had rather rolled the brim of my thermal headpiece over eyes and ears to alleviate the aforementioned sensory overload. Eventually, as we approached Otley there was a diversion as no access to the town centre was permitted. Fortunately, the diversion led us onto a route with which my beloved was quite familiar and, we eventually arrived home some three and a quarter hours after our departure. I am a poor traveller at the best of times but …. I leave the rest to your imagination!
Sunday, November 26, 2006
Malcolm's Amazingly Bold Adventure
At the end of a week of weariness, in which an at times acute back pain has insisted on making its presence felt, this afternoon yours truly undertook a major expedition. Chauffeured by ma belle, I boldly dipped a toe into the realm of major grocery shopping; no such task had been undertaken by Malcolm in the past two or three years.
Already, as the car nosed its way Waitrose-ward there were hints of panic encroaching upon my already discomforted demeanour but, I refused to turn back (bravely resisting this tempting offer from my chauffeuse).
Pushing the trolley, around the store, actually proffered me a modicum of support, although any necessary backing up of the self same trolley made me wince on several occasions.
It really is good to have experienced this aberrant return to ‘normality’ but, I have no urgent desire to replay the exercise!
Wednesday, September 13, 2006
'SKYLIGHT SCAFFOLDING' - A HEALTH WARNING
I’m afraid that, in a moment of panic-tinged anger, some rather colourful language flew up to these dangerous incompetents who didn’t even utter a retort. If anybody in the Yorkshire region has to pass by a site where 'Skylight Scaffolding' are working, I recommend that they give it a very wide berth indeed; even then, the least Skylight Scaffolding could do is to provide complimentary hard hats to all passers by.
It’s good to get that off my chest!
a slightly more positive take on the afternoon can be found on Hirsute Antiquities blog.
Sunday, September 10, 2006
Back to the Drawing Board
After 11 hours bed-rest, pillow-propped and laptop at the ready, I’m prepared for action. A further search disclosed that the “promising” hotel is, according to customer reviews, rich in cramped accommodation, no lifts, a breakfast window of precisely 30 minutes etc. Definitely unpromising now! Eventually found another hotel, where the price of accommodation was 60% higher; I baulked at that price, especially as this was a supposedly last minute bargain price.
A further search found this same hotel, but the room rate was £40 per night cheaper than that on the ‘bargain’ site! So, I duly registered with the new site and, sure enough the same type of accommodation was available at this lower price for the same two nights (tonight and tomorrow). By the time this discovery was made, my head felt as if it was giddily burning up and my limbs were aching. Still, nothing daunted, I moved on to confirm the booking, credit card details at the ready! Start to enter the number when, out of nowhere, the tears started flowing as stress mounted; quickly backtrack and cancel this venue from the basket!
Suddenly, it had all become too much; a new venue and, a car trip more than five times further than any travel experience over the past couple of years, was a prospect too far. Waves of guilt swept over me as I felt that I was letting both ma belle and myself down. Of course Helen pooh-poohs that idea, well she would – wouldn’t she; my own sense of dismal failure is a different matter. Although I recognize that even the contemplation of the venture was a sign of progress, it somehow still leaves a kind of nagging and gnawing void at the core of my being.
As Helen has the week off work, we’ll perhaps have the odd day out (closer to home) with a bag packed in the boot in case the impulse to stop at wherever we reach takes over. No pre-planning/pre-booking, just see how the physical and emotional resources are in the event.
Anyway, I managed to knock up a spicy ham pasta for lunch for the two of us; much appreciated by the grateful recipients and, already, the world looks brighter despite the plans going awry!
Saturday, September 09, 2006
Vaguely Willing - definitely Weak
Having recovered (?) from that downturn in a much quicker time, than any kind of recovery had been taking in the past few years, I was feeling suitably confident to contemplate this little adventure until I started surfing the net for accommodation. This net search, somehow, brought home the reality of how major a step it was going to be, to leave the safety blanket of my familiar domicile for an hotel a mere sixty-plus miles away.
At present, I’m rather tense and panic-ridden; my self-confidence, which usually rides reasonably high, has temporarily sunk to a new low. Are the muscular aches, and bruised (feeling) chest and stomach muscles, simply an emotional response to the prospect or, are the excruciating onslaughts on every tendon and nerve ending, that were for quite a while my regular bedfellow, about to make a re-appearance?
How does one explain the mind-numbing anxiety? For the present I cannot; now is the time to steel myself for action, the spirit is vaguely willing but, the flesh is extraordinarily weak!
Wednesday, September 06, 2006
The High Cost of Security
As if a conspiracy was afoot, at about ten minutes to ten the telephone rang. My beloved had taken the car in for its service and MOT, before setting off for an appointment in town and, you’ve guessed it, the call was for her; it sounded to non-automobilised Malcolm, like some alien gobbledegook. I’d already dropped the phone onto the floor, as I fumbled my way from the Land of Nod, in the attempt to answer it and, they wanted to know where the key was for the locking wheelnuts. Now, where does one start looking for something unknown which should have been in the car in any case?
Tried Helen’s mobile but, it wasn’t switched on ….. P-A-N-I-C …. More P-A-N-I-C, my chest is crushing the breath out of me, I start aching in each untoned muscle of my body, I want to scream! Did the dealer from whom the brand new vehicle was purchased ever supply such an item, which seems a quite essential piece of equipment? When my beloved returned, from town, she had no memory of ever stumbling upon such an item and, that was even after the garage had shown her what it and its container should look like!
Current state of play is that the garage are going to obtain a new set of wheel hubs(?) complete with key and, will break the old ones off on Friday morning, perform the necessary tests befor replacing them. [Perhaps it’s all part of a less than subtle capitalist ploy, whereby one has to pay for unnecessary replacement items because the dealer had omitted to supply a necessary bit of equipment!]
For my beloved, all this sounded warning bells; what would have happened if the car had a flat tyre, there would be no way to remove the wheel, nor was there any way to test / inspect the brakes (the cause of all this kerfuffle in the first place).
The result of this experience; a physically and emotionally S-H-A-T-T-E-R-E-D Malcolm!
These locking nuts may be a security measure but, I can’t help feeling that they bring with them their own dangers. It’s rather like the threat to civil liberties imposed by governments, upon their own citizens, (when their countries are fighting an illegal war against a country that didn’t pose a threat in the first place), in response to a heightened terrorist threat largely of their own devising.
Wednesday, July 26, 2006
Of Memory, Concentration and emotional Perspiration
I suppose that concentration is more to do with discipline and planning but, fortunately or unfortunately, my mind is more like an erratic grasshopper. I tend to have a very spontaneous attitude to life and events, undisciplined some might say but, since the onset of ME/CFS forward planning of any kind has become even more difficult. Even thinking about a forthcoming event can so often lead to a state of panic but, then again, for the past few years I’ve never known how I’m going to be in terms of physical and emotional stamina from one day to the next (the worst case scenario is, not even knowing this from one minute to the next).
Whilst memories may flow at a sudden prompt, one thinks of Proust’s Madeleines, concentration requires a much more positive input and, that’s where the emotional stamina dries up on me.
A panic state grabbed me by the trachea and chest yesterday morning; the cause was quite simply having to be up early in anticipation of a parcel delivery which would require a signature, failing that the items would be returned to the depot. Suddenly, I felt trapped in the house (even though I very rarely leave its environs) and, my mind flooded with fears that perhaps I would so desperately need the loo at precisely the time the courier arrived. This was not the best start to the day and, I all too swiftly hyperventilated …; there was no way I could distract myself, switch on the PC, switch off again, pick up a magazine and promptly put it down again. My chest felt like it was being held in a vice, the perspiration fell away from me like water from a Thames Water Board mains pipe but, I did manage to get a breathe as I forced myself into my 7/11 breathing routine.
The parcel arrived by 11.55AM but, that didn’t provide the relief one would have anticipated; in some strange way I felt cheated, had the delivery not arrived that day then I could have been justifiably angry! Perhaps I’ve mentioned before, at times of discomfort or sensory overload (my all too frequent companion in recent years) I become a real irritable sod and, intense anger could be ignited by the most trivial oversight on anyone’s part. Yesterday, as part of the waiting game and, missing my full night-time bed rest allocation, cramps, bruised ribs, headache, earache and toothache all seemed to be sneering at me; all I needed was the least opportunity to let fly.
It wasn’t until a couple of hours after the parcels arrival, I felt sufficiently courageous and energized to break the seal. The parcel contained a new computer base unit which I was to set up for a friend of my beloveds. Initial set-up went quite smoothly but, when it came to the installation of some major programmes they just didn’t want to play ball! I had to find some way to avoid the obstructions, which the supposedly automated installation programme kept putting in my way and, eventually managed to overcome its obstinacy. Thankfully, some other programmes, and files, presented no such problems. Some 150MB of updates and patches later, we were ready to roll. Those 3 ½ hours, spent setting it up are the most intensive operation I’ve performed for many a year and, the opportunity to just collapse for the evening was taken with great relish.
Even after a very relaxed evening, every nerve in my body seemed to be screaming when I rolled myself into bed, and the old restless legs were having a field day. My mind by this time was fully alert and, my need and desire for sleep was thwarted for what seemed like endless hours. Apart from the occasional intervention of severe cramps in my calf muscles, I did manage to rest on the bed until a goodly portion of the morning had passed me by.
Having prepared a somewhat delicious trout, pepper and mushroom topping for our jacket potatoes, the afternoon has been one of total idleness marred only by the stifling heat!