Hotpoint Despair Connection Plan

It seems to me that one of the most foolish things these persons, ma belle et moi, have ever done was to take out insurance (Hotpoint Repair Protection Plan) on a HOTPOINT washing machine. Our machine needed a new thermostat within the first year, which should have been warning enough, whilst still under guarantee. A few weeks ago, having paid a few annual insurance premiums, currently in excess of £85 per annum, the tumble dryer stopped working. When we were eventually able to arrange an engineer's visit, he discovered that the cause was a broken control knob; he transferred the knob from the spin cycle control to the tumble dryer and, meanwhile placed an order for new knobs.

Next wash day, the wash cycle failed to work properly and, all the clothes came out wringing wet. We informed the company of this new development, so that the engineer, due to visit us this Friday to replace the control knobs, would be aware that he would also have to sort out the wash cycle.

This afternoon we had a ‘phone call from the company to postpone the engineer’s visit until Monday. The reason given was that the engineer was "off sick". When we asked if they only had the one engineer, they stated that the other two were on holiday.

So, we have a company, that charges extortionately to provide a repair service, permitting two-thirds of its workforce to take their holidays at the same time; it seems obvious, to me, that two-fingers to the customer is their modus-operandi. In the meantime, as a result of the engineer’s temporary repair, we are without a usable washing machine, worse off than before the repair.

The sooner a company like this goes under, I will be happy to waste my scarce energy/stamina reserves in a celebratory dance.

Thank-you HOTPOINT for your utterly crap customer service!

It's all go the merry go-round

As I read of the imminent trials and tribulations confronting my friends, The Oxcliffe Foxes (The Oxcliffe Fox and The Oxcliffe Vixen), in terms of decorators, carpet fitters and sundry other such ills, my heart goes out to them.

A slow saunter around the house reminds me, or at least freshens up a nagging irritation, that we still have decorating that needs to be done consequent upon the new damp course (2 ½ years ago) and the new bathroom (almost 1 year ago). All this time on, I’m still not ready to cope with the disruption involved. The very thought of it sends a crushing shudder through my bodily and mental framework.

“One of these days”, I tell myself, “this will be done”. As long as the prospect is remote, I can cope reasonably well; any serious consideration of the matter gives rise to a serious setback.

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In terms of physical and emotional well-being, I’m still unable to remove myself from the roller-coaster ride. Having approached the weekend in good spirits, last evening brought a sudden emotional and physical collapse in its wake; a sense of utter helplessness, as aches and discomforts disported themselves from acutely pained elbows and knees, via wrists and ankles to the extremities of all limbs.

After twelve hours ensnared in the duvet realm and, a gently laborious transition into my day clothes, I once more smilingly greet this day the Lord has made.

Spin Cycle

It’s absolutely amazing; a band of thermal fabric, strapped across the shoulders, has taken away about 80% of the aches and pains I’d been experiencing in the upper limbs. Presumably, the cause of these sundry shooting pains stemmed from the neck and, this little bit of support is assisting my general deportment.

I finally seem to be emerging from what seemed like a permanent state of fatigue, that has haunted me ever since enjoying a couple of days out in early September, and even the tenderness around the glands, in my neck and armpits, is temporarily in abeyance. During this time, ‘pacing’ has proved a darn site easier as, I was totally lacking the stamina to even contemplate anything remotely resembling over-exertion. It’s quite strange really that the body never gives an immediate warning, that one is overstretching their resources; the results of the exertion frequently manifest themselves in the ensuing 48 hours plus.

For the time being, I’m reasonably content to appear to the world as a lazy b****r because, I know better! For much of my life it seemed as if the world would stop revolving if I slowed down; this generally underpaid wage-slave continued to overwork, (that old protestant work ethic), for far too long and, simultaneously, managed to play reasonably hard (at times too fast and furiously for my own good) as well.

Come to think of it, at times my play was far more serious than any work but, I still managed to ride both in tandem with only a few crashes along the way. So far, the world hasn’t stopped spinning, even though I’ve stopped pedalling!

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A further posting for today, Counting Blessings, can be be found on 'Mal's Murmurings'

Those Old Grey and Green Blues

On this grey mizzle-laden day, an historic event occurred. For all my concerns about global warming, this morning I had to hunt down a box of matches to ignite the gas fire in our sitting room. It could be that my early lurching from the duvet lair has played havoc with my body thermostat, or possibly it really is getting seasonably cooler. I’ve forgotten when it last was that I needed to light the fire.

Having just ventured up to the garden pond, to feed the goldfish, the outside temperature seemed to exceed that within our dwelling place. As yet, I’ve not even had to contemplate switching the fishes food down to the lower temperature one but, I feel like I could manage some good old-fashioned stodgy winter warming food. Unfortunately, that type of food isn’t on this master chef’s menu but, oh the temptation!

Earlier in the year, the leaves seemed to be turning brown, and dying off, at the height of summer. Now that we are seriously into autumn, the pace of leaves changing colour, and dispersing with the wind, seems to have slowed down. Perhaps, with August never attaining the giddy temperatures reached in July, alongside a plentiful supply of rain, the prospect of an early leaf-fall has been transformed into its obverse.

The lawn now looks the most lush it has been all year, sadly requiring yet further cuts before the season’s end. Meanwhile, the longer meadow grasses, at the far end of the garden, are looking rather bedraggled and forlorn.

For the sake of fairness

Just an update on the previous posting. First thing this morning I received a response from Dabs.com and, the Media Centre edition of the notebook is now advertised on their website at the price stated in the e-mail flyer. I'm not going to let the fact that, under 'specifications', the description is still quite airy and states XP Home edition affect any decision I may come to as to its desirability!

Thanks to Dabs for a reasonably swift response.

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PS 10.40pm Today's main blog posting, "There and back ..." appears on Hirsute Antiquity

Give and Take

Not so long ago, I was privileged to be able to report positively on a large commercial concern; today, I return to the normal tetchy relation between Sinna Luvva and commerce. I post here an e-mail, submitted to the customer support team this afternoon via Dabs.com website. The automated response has allocated it the subject title of 'Catalogue price difference' which, bearing in mind the final paragraph (not highlighted in original e-mail) of my e-mail, serves only to irritate me further!

"HP Pavilion Media Center dv9088ea notebook
On your promotional e-mail, (rec'd. 6/10/2006 at 11.21PM), with free delivery on items over a certain value (£149) for this weekend, you advertised the HP Pavilion Media Center dv9088ea notebook at a price of £1149.99.

On following the links to your website, all the details refer to the XP Home edition for the higher price of £1217.99. Apart from assuming that this edition wouldn't have a digital TV tuner, I have no idea of discovering whether it even has the same graphic card as the advertised one, an overall package which was tempting to me - (in fact I was on the verge of making an impulse buy prior to noticing this discrepancy - I have previously been considering buying a replacement desktop PC of similar specifications).

Would it be possible to ensure the existence of items, at the prices advertised on your e-mail flyer, before mailing them out? I have noticed your disclaimer about discrepancy between 'Catalogue' prices and website but I would have thought that your most recent e-mail flyer wouldn't be subject to such discrepancies!"

e-mail to customer support team at Dabs.com

I look forward to the company's response and, may even feel motivated to supply a follow-up blog posting.

Having had my little moan, it's only fair to report that my previous transactions with Dabs.com have been most satisfactory experiences; so here I am giving back with one hand what the other has just taken away!

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PS A further posting for today, "Of Discourse and Distraction", can be found on Hirsute Antiquity.

Sequels to 'A Ghastly Shade of Pale'

Sequels to Sunday's posting can be found on Hirsute Antiquity (A Day of Rest - intended and imposed) and Mal's Murmurings (Veiled in Mystery).

A Ghastly Shade of Pale

After a lazy start to the day, the only tasks I had to perform before lunch were to pop the curry into the oven to simmer before preparing the accompanying rice with lavishings of turmeric, garlic, garam masala and the odd dried herb. As Helen had a meeting following on from the morning service at Wesley, it meant that the meal was almost ready, to put out on the table, by the time she arrived home.

The Madras variant curry proved a great success, an ideal combination of heat and flavour with a subtle underlying sweetness. The combination of spices, intuitively selected and proportioned, that I heated up on the griddle pan at the start of preparations yesterday afternoon, certainly worked their magic. The culinary gods certainly had smiled on me once more – and through it all I remained my usual modest self.

During the afternoon, we decided to catch up on a couple of TV programmes we’d recently recorded but, midway through our little viewing session, I was overwhelmed by the most discomforting fatiguing sensation. From feeling OK to a state of utter debilitation, in the course of a few minutes, is an extremely scary experience. Unusually for me, with my failing body thermostat generally leading to chronic overheating, I had to wrap myself in a warm blanket whilst lying down. The worst of the sensation had passed within forty minutes but, as this was the most rapid onset state of exhaustion experienced recently, it still proved a most disconcerting event. I felt as if every last bit of colour had been bleached out of my complexion, a feeling later confirmed to have been correct from my wife’s eyewitness perspective.

For some strange reason, I found myself apologizing to Helen for my turning such a ghastly shade of pale; I really should exercise a little more self-control! All I can do for the present is take it easy but, I’d assumed that was my total lifestyle!

Setbacks apart, I am still able to rejoice in this day the Lord has made and, especially the pleasure of my beloved’s presence. I really must be one of the most fortunate people in the world, to be loved and able to love in return; I have little need for more.

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This posting is a sequel to Spacious Time, which was posted yesterday on 'Mal's Murmurings'.

Catching Up

After a familiarly sluggish entry into the world of the awake, yesterday was all go. Of course, the phrase “all go” has to be taken as a comparative expression, weighed carefully against my normal idling days. My first venture of the day was a moderately brisk walk, down the road to Open Church, for a time to chat over a cup of coffee. Having been sat for the best part of an hour, the elevation of oneself from chair to purposefully standing pose required a major effort. The return journey was more of a gentle waddle!

I wandered up to the garden pond, immediately on my return home, to feed the goldfish and apply a necessary anti-blanket weed treatment. A nagging little voice, inside my head, repeatedly made note of the fact that it was a suitable day to mow the lawn. I duly obeyed.

Unlock the shed at the house end of the garden, retrieve the extension power cable from the general detritus, stepped cautiously over sundry obstacles to reach the power point and began a steady unreeling process. Next step, hunt down the key for the shed at the far end of the garden and, retrieve mower and grass collecting box. Track down the garden refuse recycle bin and then, set to work on the mowing, remembering of course to alter the blades height as I approached the wilder end of the garden. There always seems to be a little more needs doing but, I restrained from over exertion on this occasion. I lost track of the number of glasses of chilled water consumed, during the process, but one needs to counter the effusive perspiration such effort gives rise to.

After a short respite from my labours, the aquarium was the next item calling for my attention. I prepared adequate water, appropriately treated for a partial water change, replaced the carbon filter, rinsed out one of the foam filters in suitably tepid water, and duly carried out the deporting and importing of fluid from the mountain minnows home.

After all my endeavours, no marked ill effect; please note the emphasized word, we’ve got to keep it real! This morning, however, I was back to that totally shagged out sensation, you must know the one, that sense that it’s too much effort to turn over in bed to find a more comfortable position. Still, I struggled through and found a better position, face suffocated in the pillow, arms crossed and stretched over the head to grasp the mattress, legs forming a figure 4 … and, in that apparently uncomfortable position, I managed to doze off once more.

It required a considerable effort of will to remove myself from the duvet realm but, by the time my beloved arrived back from an early morning trip into town, an arisen and dressed Malcolm was a wonderful spectacle for her to behold. The prospect of taking a shower had proved far too daunting so, a quick visit to the washbasin had to suffice.

By lunchtime we were ready for the off, to keep my appointment at the Chronic Fatigue Unit. It didn’t take long for Julie, the occupational therapist, to realize that I’d let my “pacing” slip a little, but then, as she was quick to point out, “if that’s going to happen to anyone, you’re the obvious candidate!” There are occasions though, when the reward/pleasure of taking a special day out, followed swiftly by a trip out closer to home, can outweigh the rather dispiriting aftermath. I promise to be a good boy.

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a little bit more on my day can be found on Bright Light, my beloved's blog.

Blog Notice

Today's blog posting "Realization and Reflection" appears on 'Mal's Murmurings'.