ME

ME
Showing posts with label apologies. Show all posts
Showing posts with label apologies. Show all posts

Monday, January 29, 2018

After the Virgin’s visit – I proffer my apologies to Epson

Regular readers of my blog may well recall my angrily frustrated posts regarding several futile attempts at connecting an Epson photo-printer to my network (three postings between 19th & 20th December are the pertinent ones).
You will have seen there that it proved impossible to set the machine up wirelessly, as well as only being able to set-up an Ethernet connection by use of a manually fixed IP address.

Now that my previous VM super hub has been replaced (post of January 27 refers), I have been immediately able to establish a wireless connection to the printer. In response to a customer satisfaction survey from the Virgin, I commented:

the immediate experience, the politeness & efficiency of the engineer on this occasion would have lead me to a 10 rating but I have some misgivings about difficulty of getting through to the appropriate person on the 150 number.

Since this visit some problems that had been going on for a considerable time, and which I attempted to deal with via yr social media account, have finally been resolved. Ultimately, the problems seem to have been with the old hub and, a wireless connection problem with a new printer, for which I blamed the printer’s manufacturer, has also been resolved.

Perhaps a policy of automatically upgrading/ replacing old hubs should be undertaken, as that would have saved me considerable anxiety which could have proved injurious to my already chronic health condition.



For the time being, I am well satisfied with the Epson product and even reasonably satisfied with the Virgin’s broadband service. To Epson I proffer an apology.

Monday, February 01, 2016

Of Beatification - Massacre of the Innocents - and the Beeb

OF BEATIFICATION, MASSACRE of the INNOCENTS, and the BEEB

It cannot have escaped the attention of even the most casual listener to BBC Radio 2, in the course of the last 24 hours, that a process of beatification is well under way for Pudsey’s primary accomplice. Of course the way has to be carefully prepared for subsequent canonisation of the noble knight.

Every news bulletin reader, continuity announcer and programme presenter was contractually obliged to “Go Tel(l) it on the Mountain” that Terry’s woes have gone.

Each pre-recorded programme, broadcast yesterday, was preceded by a pre-emptive apology that their presenter, and production team, lacked foreknowledge of Sir Terry’s passing before the shows’ due transmission date.

Meanwhile, the slaughter of innocents (some of which is ejaculatorily supported by our own dear government ministers) continues unabated around the globe whilst, at home, the Tories persecution of society’s most vulnerable old, young, poor, sick and/or disabled, alongside their dismantling of the NHS, continues apace, only to pass unacknowledged by the Beeb’s department of navel-gazing news and current affairs.


RIP Sir Terry. RIP the welfare state’s compassion and humanitarian concern. RIP decency at the heart of Government.