Having
been enticed and misled by their (Nutriberry
Slim and Vita Cleanse) advert on
a Facebook page, at the end of
August, my beloved sent for a free sample of each product, albeit for an
extortionate post and packaging charge.
Shortly
after receiving them her blood pressure was raised from her normal reading and
her GP confirmed that there were ingredients which could have that effect.
Meanwhile
I looked up the product online* and found that this company was defrauding
people of substantial sums of money. They treat the request for a sample as a
subscription agreement, so, we began to worry and immediately contacted the
credit card company,
with a view to closing the credit card account/cancelling
the card, but a lady assured her that they would block any attempt to take further
payment.
On
9 September we received notification of RMA numbers from Nutriberry and Vita
Cleanse to use with our returned product as follows:
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Order
Number: XXXXXX
|
Ordered on 08/31/2013
03:37am
|
|
Dear xxxxxxxx,
This email is to inform you that we have received your
request to return your order of Nutriberry Slim - Trial, which was
originally purchased on 08/31/2013 03:37am for the total amount of £4.95.
We have also issued you an RMA number: XXXXXXXXXX that you can use for future reference.
If you have any questions about this notification or if
you feel you are receiving this in error, please feel free to contact our
Customer Service team.
|
|
|
|
Order
Number: XXXXX
|
Ordered on 08/31/2013
03:40am
|
|
Dear XXXXXXXXX,
This email is to inform you that we have received your
request to return your order of Vita Cleanse - Trial, which was
originally purchased on 08/31/2013 03:40am for the total amount of £5.95.
We have also issued you an RMA number: XXXXXXXXXXXXX that you can use for future reference.
If you have any questions about this notification or if
you feel you are receiving this in error, please feel free to contact our
Customer Service team.
|
|
|
The next day, 10 September, ma belle dispatched the
returned products by the most expensive Next Day postal delivery (where the
parcel had to be signed for on receipt}.
The
company waited, however, until 1.28am on 10 October before sending confirmation of cancellation.
|
Cancellation
Notification
|
|
Order
Number: XXXXXX
|
Ordered on 10/10/2013
01:28am
|
|
Dear XXXXXXX,
Thank you for using Nutriberry Slim - Rebill. This email
is to inform you that your subscription status has been recently updated
and any ongoing or all future charges have been cancelled as per your
request.
If you have any questions about the cancellation of this
subscription, or if you would like to re-activate the same in the future,
please feel free to contact our Customer Service team.
|
|
|
|
Cancellation
Notification
|
|
Order
Number: xxxxxx
|
Ordered on 10/10/2013
01:28am
|
|
Dear xxxxx,
Thank you for using Vita Cleanse - Rebill. This email is
to inform you that your subscription status has been recently updated and
any ongoing or all future charges have been cancelled as per your
request.
If you have any questions about the cancellation of this
subscription, or if you would like to re-activate the same in the future,
please feel free to contact our Customer Service team.
|
|
|
When my beloved received a statement from her
credit card company, today, she was dismayed to find that £84.99 (Nutriberry Slim)
and £69.95 (Vita Cleanse) had been charged to her account on the 10 October
despite the sample product having been returned one full month earlier. So much
for the credit card personnel who assured her that the would block any such
attempt to charge for a product which we neither receive or use!
This
evening my extremely upset wife has had to contact her credit card company once
more.
*********
*