After considerable soul destroying hassle with our ISP, Virgin Media, we have now agreed to a new 12 month contract giving us the same broadband & phone package as we’ve had for a few years at £7.00 less per month. Of course, had we not been existing customers, it would have been a further £4.50 less for these 12 months.
Although we had threatened to move to another ISP, I doubt whether I could have coped with the upheaval that would cause. As it is, I’m in a physical and emotionally lower state than I was before these “negotiations” began. Oh, how I longed for the stamina and resilience I knew several years ago.
Although we’re staying put for the time being, I could not honestly recommend our service(!) supplier to anyone that I respected! And that’s despite the profuse apology, passed onto me by my beloved, proffered by the helpful lady who finally sorted things out.