Madness Abounds

No, this is not a swift return with the entry I'd forgotten. Just happily went into My Yahoo, using Firefox browser ... no problemo ...; clicked the 'Inbox' link (under Yahoo! Mail Preview and was required to sign in again. Having signed in I was then directed to the Security screen ... you know, the one like an eyesight test ... write down the "word" you see in this box! Don't the crass MORONS know that a random selection of letters, both upper and lower case do not necessarily make a WORD.

Could they please :

a) define their terms more precisely
b) get their act together

Personally, I would be happier with b. It's a relief to know where the madness lies!